Contact & Support

We're here to help — talk to a real person. Call or WhatsApp us on either number below, or email us any time.

Call us
+263 78 444 2662
+263 71 765 8611
WhatsApp
+263 71 765 8611
Fastest response
Email
sms@localhost.co.zw
Account, billing & technical

Response Time

Calls and WhatsApp are answered during business hours (Mon-Fri, 8AM-5PM CAT). Emails typically get a reply within 24 hours on business days.

Frequently Asked Questions

How do I get a Sender ID?

Log in to your dashboard, go to Sender IDs, and request a new one. Approval typically takes 24-48 hours.

How do I top up SMS credits?

Go to Billing in your dashboard and purchase an SMS bundle. You can also redeem a top-up token if you have one.

How does WhatsApp messaging work?

WhatsApp messages are sent via the Meta Cloud API. You need to set up your WhatsApp Business Account in the WhatsApp Center. WhatsApp conversations are billed by Meta directly — no SMS credits are used.

How do I use the API?

Generate an API key from the API Keys page in your dashboard. See the API documentation for endpoints and examples.

I've been sent a quotation — how do I check it's really from you?

Every quotation we issue carries a verification code. Enter it at sms.localhost.co.zw/verify-quotation/ to see the quotation as we issued it, including the account details payment should go to. Compare those against your copy — if anything differs, or the code doesn't verify, don't pay it. Call us on +263 78 444 2662 instead.

How do I delete my account?

Go to Account settings and request account deletion. Your data will be permanently removed within 30 days. You can also email us at sms@localhost.co.zw.

Need urgent help?

WhatsApp us at +263 71 765 8611 or call +263 78 444 2662 for the fastest response.