Already have a list of contacts in a spreadsheet? Import them all at once instead of adding them one by one. This guide shows you how.
Prepare Your File
Save your spreadsheet as a CSV file. It needs at least a phone column. Additional columns like first_name, last_name, email, and any custom fields will be imported too.
263771234567,Sarah,Moyo,sarah@email.com,1990-05-15,GOLD
263772345678,James,Ndlovu,james@email.com,1988-12-03,SILVER
263773456789,Grace,Mutasa,grace@email.com,1995-07-22,BRONZE
263 for Zimbabwe). The platform will auto-format them.
Import Steps
- Go to Contacts → Import
- Click Choose File and select your CSV
- Optionally pick a contact group to add the imported contacts to (or leave blank)
- Click Import — the platform auto-detects your columns
Duplicate phone numbers are automatically skipped — only new contacts are added. You'll see a summary showing how many were imported and how many were skipped.
birthday and membership) become custom fields on each contact. You can then use them as variables in your messages — e.g. {birthday} or {membership}.